Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS (“T&C”) MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE SITE. BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE T&C. IF YOU DO NOT ACCEPT THESE T&C, THEN DO NOT USE THE SITE.
coltprint.com (“Site”) is owned by Colt Print Services, Inc. (“Colt Print”) and is currently provided free of charge to users who agree to abide by these T&C. Colt Print reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time as Colt Print sees fit. Users who violate these T&C will have their access canceled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them.
We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use by their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.
COPYRIGHTS, TRADEMARKS & RESTRICTIONS
The material included herein, including site design, text, graphics, and the selection and arrangement thereof are copyrighted © by Colt Print, Inc. ALL RIGHTS RESERVED. Colt Print.com®, Colt Print®, other trademarks and all page headers, custom graphics, and custom icons are service marks and trademarks of Colt Print Services, Inc. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners.
The Site and all materials on the Site, including, but not limited to, images, illustrations, posts, audio clips and video clips (the “Materials”) are the property of Colt Print and its affiliates and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by Colt Print and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without Colt Print’ prior written permission. However, you may print in hard copy portions of the Site with the sole intent of placing an order with Colt Print or applying for credit. Printing Materials for any other reason, or transferring Materials for use on any other website, or the modification, distribution, or republication of Materials without Colt Print’ prior written permission is strictly prohibited. Any modification of Materials, or any portion thereof, or use of Materials for any other purpose constitutes an infringement of trademark or other proprietary rights of Colt Print or third parties.
Colt Print is not responsible for the content of any unaffiliated websites that may be linked to or from the Site. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site is independent from Colt Print, and Colt Print has no control over the content of that other website. In addition, a link to any other website does not imply that Colt Print endorses or accepts any responsibility for the content or use of such other website. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Colt Print of that third party or of any product or service provided by a third party.
PRODUCT AND SERVICES INFORMATION
We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products.
The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers. We also reserve the right, in our sole discretion, to correct printing/pricing errors and change our delivery policy and delivery fees.
FOR COLT PRINT ORDERS
By processing and submitting your Colt Print order on the Site:
• You represent and warrant to Colt Print, its officers, directors, employees, agents, successors, subsidiaries, agents, distributors, affiliates and third parties providing information or services on the Site (collectively, the “Colt Print Parties”), that you own and possess all rights or own sufficient rights of third parties necessary to copy, produce, print or imprint each and every document or other item and portion thereof you submit.
• You agree and covenant that at Colt Print’ request, and without further consideration, you will promptly provide Colt Print with reasonable evidence of such adequate and enforceable rights of third parties (i.e. consents, approvals, licenses or sublicenses), and agree that Colt Print may provide a copy of these T&C to anyone claiming an infringement of copyright/trademark in your document or to law enforcement or other entities as required by law or as Colt Print reasonably determines to be necessary to protect its rights or the rights of others.
CONDUCT OF USERS
You agree that you will not: (i) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or which Colt Print considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; (ii) attempt to transmit any “virus”, “trojan horse” or other software destruction or disruption device; (iii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner; and (iv) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.
By using the Site, you agree to indemnify the Colt Print Parties for any and all claims, damages, losses, liabilities and causes of action (including expenses and attorneys’ fees) incurred by them arising out of or relating to your breach or alleged breach of these T&C (including without limitation, claims made by third parties for infringement of intellectual property rights). You agree to cooperate as fully as reasonably required in the defense of any claim. Colt Print reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
DISCLAIMER, LIMITATION OF LIABILITY
THE SITE IS PROVIDED BY COLT PRINT ON AN “AS IS” AND “AS AVAILABLE” BASIS. COLT PRINT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO (1) THE OPERATION OF THE SITE, (2) THE QUALITY, ACCURACY, COMPLETENESS OR VALIDITY OF ANY MATERIALS ON THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE, OR (3) WHETHER THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. COLT PRINT IS NOT RESPONSIBLE FOR PRINTING OR TYPOGRAPHICAL ERRORS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
THIS SITE MAY ALSO CONTAIN FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS OF THIRD PARTY INDIVIDUALS AND ORGANIZATIONS. NONE OF THE COLT PRINT PARTIES REPRESENTS OR ENDORSES THE ACCURACY, TIMELINESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, OR INFORMATION WILL BE AT YOUR SOLE RISK.
NONE OF THE COLT PRINT PARTIES IS RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE INFORMATION CONTAINED ON THE SITE, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE TOTAL LIABILITY OF THE COLT PRINT PARTIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED ONE DOLLAR (US$1.00).
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Colt Print may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation, breach of these T&C. In the event these T&C are terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in these T&C will survive termination. In the event that you are unsatisfied with the services provided by Colt Print, your sole remedy is to terminate your use of the Site.
Colt Print operates the Site from its offices within the United States. Colt Print makes no representations that content and materials on the Site are legal or appropriate for use from outside the United States. If you choose to access the Site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations. These T&C will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, as it is applied to agreements entered into and performed therein, and excluding (i) the United Nations Convention on Contracts for the International Sale of Goods; (ii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce these T&C or matters related to the Site will be brought in either the State or Federal Courts of the Commonwealth of Massachusetts; provided, however, that notwithstanding anything contained in these T&C to the contrary, Colt Print shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce Colt Print’ rights hereunder through reformation of contract, specific performance, injunction or similar equitable relief. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises. If any provision of these T&C is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from these T&C and the remaining provisions of these T&C will remain in force. These T&C constitute the entire agreement between you and Colt Print concerning your use of the Site
Order Cancellation Policy
To cancel an order you have placed with Colt Print Services, you must contact customer support by email (firstname.lastname@example.org) or by phone (303-449-2760).
Every effort will be made to accommodate the cancellation of your order as long as it has not yet been manufactured. Please note that most items are printed within one day of receiving the order.
When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be canceled.
Out of Stock Policy
All items are custom manufactured to your specifications. Most items are produced and shipped within 3 working days. In the rare occurrence that a particular paper item is out of stock, we will notify you immediately by email and give you the opportunity to cancel or place your item on backorder.
Shipping Policy for Custom Manufactured Items.
All items ordered are placed into production within one working day and then manufactured and shipped within 5 working days.
A confirmation email is sent once the item leaves our plant. This email will not only confirm that the item has left our plant, but will also provide the UPS tracking number for your item along with an estimated delivery date (according to UPS, and based on the shipping method you selected).
There will be no refunds for any reason. All merchandise sold by Colt Print Services are sold as is without any guarantee. By making a purchase with Colt Print Services, you are confirming that you have read and understand our no refunds policy.
Every product you buy from Colt Print Services comes with a 30 day limited warranty. The warranty applies to products that have been confirmed as defective by Colt Print Services, which may be repaired or replaced (at our sole discretion).
For assistance or to exchange a defective product, please call Colt Print Services customer support at 303-449-2760 to receive a RMA number. We will confirm receipt of the returned item by email.
IMPORTANT: Refunds sent with no RMA number will be returned to sender.
Warranty Procedure – Please contact our Customer Support for help in determining whether the item appears defective. If it is, Support will provide instructions for returning the item. Shipping costs to us are paid by the customer; all costs to ship back to the customer are paid by us.